OMX Mid Year Updates · 29 June 2026
What if you just said it…
…and it got done?
OfficeMax · Making Workplaces Work Better
O M X Innovation
Mid Year Updates
Walkable26 Parked01
Latest · 45-page deck · walk it
OMX Half Year Review 2026
Stella Lee · Platinum Equity · 29 Jun 2026 — Adrian's pack with two SOM-lock insert pages woven in before page 37.
v15 SOM lock inserted before page 37
Open the deck →
Read first · AI Pathway · v0.1
Augment the value stream. Not the seat licence.
How OMX uses AI to remove friction from real value streams — with the reference architecture, the governance spine (locked CLAUDE.md + CrowdStrike + Entra), and links into the detailed stories below.
Open the pathway →
Stella visit · 29 June 2026 · half-year review
Eleven workstreams. What we said. What we shipped.
14:30 NZ · walkable today
01 · DIGITAL
Web Optimisation
Three phases. Phase 1 Search closed (AI viz 12 to 80%, CSAT 8 to 9). Phase 2 Filters in build. Phase 3 PDP next.
Live
02 · CONTACT CENTRE
AWS Connect
Integrations built; in test with ISAMs. Roll-out begins with Customer Support + Sales Support (thousands of accounts). Net c$300k benefit post-integration.
In test · roll-out begins
03 · DATA
Data & Analytics
Six-stream programme on Snowflake. Lens v2 live; replaces $150K/yr BI sitting at 70% SLA. Self-serve, stewarded, accurate.
In build · 6 streams
04 · OPERATIONS
NDD & Labour (Surface)
Foundations for Next Day Delivery. Surface labour tool + DC Replen frontend (modelling, planning, replen) in user testing. Digital Twin design complete; three AKL conveyor options to choose from.
Testing
05 · MARKET
Competitor Intelligence
Plex-CI scrapes 59 NZ competitors. Sitemap unblocked 2026-06-27: 545,789 URLs and 471,991 change events captured.
Live · sitemap
06 · COMMERCIAL
Company Research
Briefing Room front-end + QBR process + 183 deep dives on big NZ companies. Walkable demo today.
Live
07 · DIRECT SHIP
DS Supplier Visibility
9 tickets, one root cause. Two options: daily FTP feed (Option A) and QR sticker + photo device (Option B). Garage demo Oct 2026.
Innovation Garage · Oct
08 · CAPABILITY
Augmented Organisation
3-page straw man. Augment the value stream, not the seat licence. Governed agents with role context + live data feeds.
Straw man v0.1
09 · INTERNAL
Territory Management
Web app for targets, territories, optimisation. Replaces walked-away Salesforce code. ~$25k+/yr reclaim.
Scoped
10 · INTERNAL
Contract Vault
One place for every OMX contract — searchable, versioned, expiry-alerted. ~$70k/yr saving baseline.
In flight
11 · INTERNAL
Desk Booking
Simple desk-booking app on the OMX stack. Same Lens design language. ~$30k/yr less than packaged platforms.
In flight
Three of the five live in Accelerate as the system of record (AWS Connect id=5, Data & Analytics id=7, Web Search id=9). The decks above are the narrative summary for today's walk.
The story Read the straw man
We've proven we can build. The next 23 ideas are the same pattern.
Fit-for-OMX. On Snowflake. Designed for the unmanaged 540,000 — and for running OMX better at the same time.
Lens
Replaces Sisense · Same Snowflake · Better UX
In production
WhoOnSite
NFC + Gallagher · Frontline identity · OMX-built
In production
+23 More
Same pattern · Same stack · Same playbook
Seeded · ready
The pattern
Snowflake
dbt models
Claude
Lens design

Conversation as the next interface.

Voice procurement & support agent for the 540k. Deck 01 · Ask Max · POC (concept valid)

The next forward bet.

Title locked in soon. Watch this space. Deck 02 · TBC · Draft

Reserved for what's next.

Slot held for the next forward bet. Deck 03 · TBC · Parked

A live library of OMX innovation pitch decks. Walk a deck. Get the thesis in five slides. Every idea here is a forward bet on serving the unmanaged 540,000 — better, cheaper, faster.

Digital pack — Servicing the Unmanaged

00DiagnoseStage 1 · Funnel + cohort + baselineWalk 08Web OptimisationStage 2 · Search + UX + mobile · WALK ITDraft 09SwitchingStage 3 · Account + SKU translate + first-orderWalk 10Automated Comms + SocialsTriggered email · lifecycle · GenAI socialWalk 15Curated MarketplaceStage 6 · Farmlands-shape credit · partnersWalk ↪Plan vs DeliveredMar 2026 said 3 · We landed 25 · WALK ITRetro

Data + IBP

02PPSSPromo + Sales + Rebate + Demand · $350k reclaimWalk 05Global CatalogSnowflake-native PIMWalk 13Competitor Intel (Plex-CI)545k URLs · 471k changes capturedWalk 14IBP Full ProgrammeReplace Anaplan $200k · 6 workstreams · WALK ITDraft 16Product Data EnhancementPDX → Snowflake · AI enrichmentWalk 17AI Semantic ConversationsAsk Lens · text-to-SQL · internal firstWalk 20Product MatchingCost · substitute · environmental alternativesWalk

Operations

03DC OptimisationIoT · Robotics · Digital Twin · $750k savingWalk 11DS Supplier VisibilityQR + pack-slip photo · Garage Oct 2026Walk 12Local Owner-DriverDense metro zones · OMX-controlled last-mileWalk

Commercial + Customer

04Self-Service QuotingBTS-27 + small business CPQWalk 06Uniform & BOMKit builder · sizing · logo workflowWalk 07SubscriptionsPaused · angle clarification neededParked 18Company Research + QBRBriefing Room · auto-QBR pre-fillWalk 19RFP Response PlatformCentral KB · AI-drafted responsesWalk 21Strategic Deep DivesCodify the dive · standing typesWalk

Internal tools — fit-for-OMX (savings stack)

22Territory ManagementReplaces walked-away SF code · $25k sunkWalk 23Contract VaultLifecycle · AI extract · $70k/yrWalk 24Desk BookingHybrid-work app · $30k/yrWalk 25Project ManagementEPMO tier-aware portfolio · $30k/yrWalk

The story

→Building Ourselves — Straw ManThe proof (Lens + WhoOnSite) · where we're at (25 decks) · the roadmap · the case to commitRead